1. Introduction

Pure Iordan respects the confidentiality of your personal data and is committed to protecting it responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, or submit an order request.

2. Who we are

The Pure Iordan website is operated by Pure-Iordan, acting as the data controller.

Address: Estlandsgade 5, mf, 9000 Aalborg, Denmark
Phone: +45 5029 5540
Email: info@pure-iordan.com

If you have any questions regarding this Privacy Policy or the way we process personal data, you may contact us using the details above.

3. What personal data we may collect

We may collect and process the following categories of personal data:

• full name;
• phone number;
• email address;
• delivery address;
• billing details, where applicable;
• details related to requests, orders, or complaints;
• the content of messages sent through forms, email, or other means of communication;
• technical data regarding the use of the website, including through cookies, where applicable.

4. How we collect data

We may collect personal data:

• when you contact us by email or phone;
• when you complete a contact form or submit an order request on the website;
• when you communicate with us regarding products, delivery, or complaints;
• when you browse the website, through cookies or similar technologies, where applicable.

5. Purposes of data processing

We process personal data for the following purposes:

• to respond to your requests;
• to process and manage requests or order inquiries;
• to communicate regarding products, availability, delivery, and complaints;
• to arrange delivery, where applicable;
• to issue invoices and comply with legal obligations;
• to improve the website, services, and user experience;
• to protect our legitimate business interests and the security of the website.

6. Legal basis for processing

We process personal data on one or more of the following legal bases:

• the performance of a contract or steps taken at your request prior to entering into a contract;
• compliance with legal obligations;
• our legitimate interests, such as managing customer relations, organizing business operations, and protecting our business;
• your consent, where required, for example for non-essential cookies.

7. Who we may share data with

We may disclose personal data only where necessary and justified, to:

• delivery or logistics service providers;
• accountants, consultants, or other service providers necessary for carrying out our business activities;
• IT, hosting, or website maintenance service providers;
• public authorities or competent institutions, where required by law.

We do not sell your personal data to third parties.

8. How long we keep data

We retain personal data only for as long as necessary for the purposes for which it was collected, including for:

• communication with you;
• order and delivery management;
• invoicing and accounting records;
• complaint handling;
• compliance with applicable legal obligations.

When the data is no longer necessary, it will be deleted or securely retained in accordance with applicable legal requirements.

9. Your rights

In accordance with applicable data protection law, you may have the following rights:

• the right of access to your personal data;
• the right to rectification of inaccurate or incomplete data;
• the right to erasure of data, under the conditions provided by law;
• the right to restriction of processing;
• the right to object to certain processing activities;
• the right to data portability, where applicable;
• the right to withdraw your consent at any time, where processing is based on consent;
• the right to lodge a complaint with the competent data protection authority.

To exercise these rights, you may contact us at: info@pure-iordan.com

10. Cookies and similar technologies

Our website may use cookies and similar technologies for functionality, analysis, and improving the user experience.

Where required by law, we will ask for your consent before using non-essential cookies. Additional details are available in our Cookie Policy.

11. Data security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of data transmission over the internet or electronic storage can guarantee absolute security.

12. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of such websites. We recommend that you review their policies separately.

13. Changes to this Privacy Policy

We may update or modify this Privacy Policy from time to time in order to reflect legal, technical, or operational changes.

Any updated version will be published on this page.

14. Contact

If you have any questions regarding this Privacy Policy or the way we process your personal data, you may contact us at:

Email: info@pure-iordan.com
Phone: +45 5029 5540
Address: Estlandsgade 5, 3 mf, 9000 Aalborg, Denmark